Thursday, March 25, 2010

Problem with 911 Calls from AT&T Cell Phones in Salt Lake City

SALT LAKE CITY—Salt Lake City Police Department has learned of a 911 routing error that appears to involve AT&T cell phone service plans in Salt Lake City proper.

911 calls made by some users of AT&T cell phones are being routed to Seattle Police Department. Salt Lake City and Seattle Police Departments have been in contact with AT&T, which is working diligently to correct the problem. The origination and extent of the problem is unknown at this time.

For safety reasons, Salt Lake City Police Department is asking that all AT&T cell phone customers who are within Salt Lake City limits call (801) 799-3000 in the case of an emergency.

Please do not call 911 if you are not experiencing an emergency.

Salt Lake City Police will issue another release when the problem is resolved.